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Specific enquiries


Please visit our FAQs page to see answers to the most common questions we are asked. Otherwise, for enquiries about specific areas of our work, please use the following:


Existing QAA Membership

Find out more about the QAA International and UK Membership delivery and services, including Collaborative Enhancement Projects and membership resources. 


Quality and Standards

All aspects of work in Quality and Standards, including academic integrity, the Quality Code (including Advice and Guidance and Subject Benchmark Statements), work with PSRBs and subject associations, Qualifications Frameworks and Characteristics Statements.


Educational Oversight

All aspects of reviews for educational oversight. Also, the QAA Concern Scheme for Alternative Providers.





Reviews in Scotland, Wales and Northern Ireland

Reviews conducted by QAA in Scotland, Wales or Northern Ireland such as Tertiary Quality Enhancement Review (TQER), Quality Enhancement Review (QER) or Gateway Quality Review (GQRW).

Finance

For questions or queries about sending or receiving payments and invoices.

 


Becoming a QAA Member

Reach out to become a UK or International QAA Member or upgrade your existing QAA Membership to include the International Insights enhancement package.


Assessment Services

Find out more about our range of new services, offering providers in England valuable guidance and support relating to the quality and standards of higher education.





Work with European Agencies and bodies

QAA's relationship to, and work with, European agencies such as ENQA and EQAR and fellow quality agencies working across the European Higher Education Area (EHEA). 


Complaints and Concerns

If you wish to make a complaint about a UK higher education provider or QAA please read our page on complaints first to help you to identify the right organisation/person to speak to.



Media

Media enquiries should be directed to our Press and PR team.

 


Engagement

How to make the most of your QAA Membership and what we can do to support you and your institution; this includes concerns and suggestions relating to your experience with QAA.



International Accreditation, Training and Services

QAA’s international activities include accreditation, partnerships, Transnational Education (TNE), training and capacity building, and our links to international quality assurance agencies.


Degree Awarding Powers Assessment

The assessment of providers applying for degree awarding powers (DAPs) that QAA undertakes on behalf of the Privy Council in Scotland, Wales and Northern Ireland. 


Events

How to register and log into an event. If you are enquiring about an event happening today, then please call + 00 44 (0)1452 557100.





Website and publications

Website related questions, copyright and the reproduction of QAA publications.




Access to HE


If you have a question about the Access to HE Diploma, or to search for an Access to HE course, visit our Access to Higher Education website or click the button below for more information.





General enquiries


If you have a general enquiry, please complete our enquiry form or call +00 44 (0)1452 557000.


For our Welsh Language helpline, please call 01452 557135.


We are committed to responding to your enquiry within three working days.





Ymholiadau yn y Gymraeg

 

Os byddai'n well gennych gysylltu â ni yn y Gymraeg, mae ein ffurflen ymholi ar gael i chi yn y Gymraeg.


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Gloucester
Southgate Street
Gloucester
GL1 1UB

+44 (0)1452 557000